Terms & Condition
Terms & Condition
INTRODUCTION
welcome to www.maquick.in The E-Commerce Portal owned and headquartered at Mist Cosmetics Pvt. Ltd . You may be accessing our website from a computer or a mobile phone via an iOS or Android.
By accessing this Portal we assume you accept these terms and conditions. Do not continue to use this platorm if you do not agree to take all of the terms and conditions stated on this page.
PRIVACY PRACTICES
This page is used to inform website visitors regarding our policies
with the collection, use, and disclosure of Personal Information.
If you choose to use our platform, then you agree to the
collection and use of information in relation with this policy. The
Personal Information that we collect are used for providing and
improving the Service. We will not use or share your information
with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in
our Terms and Conditions, which is accessible at www.maquick.in ,
unless otherwise defined in this Privacy Polic
INFORMATION COLLECTION AND USE
For a better experience while using our Portal, we may require you
to provide us with certain personally identifiable information,
including but not limited to your name, phone number, and postal
address. The information that we collect will be used to contact or
identify you.
ACCOUNT
If you are accessing, browsing and using the Site on someone
else’s behalf; you represent that you have the authority to bind
that person to all the terms and conditions herein.
Persons who are inadequate to contract within the meaning of the
Indian Contract Act, 1872 including un-discharged insolvents etc. are
not eligible to use the Site. If you are a minor i.e. under the age of 18
years but at least 13 years of age you may use this Site, only under
the supervision of a parent or legal guardian who agrees to be bound
by these Terms of Use. If your age is below that of 18 years your
parents or legal guardians can transact on behalf of you if they are
registered users. You are prohibited from purchasing any material
which is for adult consumption the sale or purchase of which to/by
minors are strictly prohibited.
The information provided to us shall be maintained by us in
accordance with our Privacy Policy.
By registering to our Portal , you agree to receive marketing and
promotional convey from MAQUICK via SMS, WhatsApp, email, and
any other form of notification(s).
PRODUCT USE & SERVICES
MAQUICK attempts to be as accurate as possible in the description
of the product on the Platform.
It is advised that consumers with allergies should always read a
product’s ingredient statement completely before use.
The available products and services on the web , the samples, if
any,that Platform may provide you, are for your personal and/or
professional use only. The products or services, or samples
thereof, which you may receive from us, shall not be sold or
resold for any/commercial reasons.
PRICING INFORMATION
MAQUICK attempts to provide accurate product and pricing
information, however errors may occur.
MAQUICK shall have the right, at its sole discretion, to refuse or
cancel any orders placed for that product/ service, unless the
product has already been delivered or the service has already beenavailed by you.
If we have to cancel the order after we have processed the
payment, the said amount will be reversed to your credit / debit
card account.
Prices and availability of the products and services provided or
offered on the site are subject to change without prior notice and atthe sole discretion of MAQUICK
PAYMENTS
Payment Mode – Payments for the products available on
Site may be made in the following ways:
– UPI, Credit Cards, Debit Cards, Net Banking, Wallets, eGift cards, and reward points.
Online payments are instant payment options and
recommended to ensure faster processing of your order.
Cash On Delivery option is available for limited areas only.
All online payments are handled by authorized Payment
Gateways considering transaction security measures
mandated by RBI and other regulatory authorities.
SHIPPING AND DELIVERY POLICY
We normally dispatch all our orders within 24-48 working hours of receiving the order.
Once your order has been dispatched, you will receive an email
/whatsapp text/ direct text to your inbox with the details of the
tracking number and the courier company that is processing your
order.
You can track the status of your package 24 hours after your order
is dispatched from our warehouse.
Estimated delivery time may change due to the customer’s
geographical location, shipping destination, product availability
and courier partner’s delivery time & location
In case of one or more defective products in your order, please
register a single complaint as the return/replacement will be
arranged only once.
Customers are advised not to accept tampered or damaged shipments
An order can be cancelled only up to it is in ‘Pending’ state. Once we start processing, it can not be cancelled. You will have to send us an email with reasons for the cancellation. Once you request the cancellation of item(s) in your order, it will take us a maximum of 1-2 business days to cancel the order. You will be notified of the same by email.
RETURN , EXCHANGE AND REFUNDS
Refunds are processed in a maximum of 3 to 5 working days from the date on which maquick.in cancels the order. In case of prepaid orders through Credit Card, Debit Card or Net Banking, the amount will be transferred back to the account from which it was paid. In the case of Cash-on-Delivery order, a refund cheque will be deposited in your bank account in favor of the “Billing Name” used while placing the order or an NEFT transfer will be attempted. Please note that Cash-on-Delivery charges and Shipping Charges (if applicable) are not refundable.
MAQUICK offers its customers an ’Easy return policy’
, wherein you can raise a return/exchange request of a product within 7 days of its delivery.
If it is a case of replacement, it is subject to the availability of stock. In cases when a replacement may not be available, we will refund you the full amount.
Returns will not be accepted under the following conditions:
Product is damaged due to misuse/overuse
Returned without original packaging including, price tags, labels,
original packing, freebies and other accessories or if original
- packaging is damaged
- Serial Number is tampered with.
- Defective products that are not covered under
- Seller/Manufacturer’s warranty
- Product is used or altered
- If request is initiated after 7 business days of order delivery
- Free product provided by brand
